Shipping and Delivery Guidelines
At Jutt Traders, we understand that receiving your items promptly and in perfect condition is of utmost importance. To ensure a seamless delivery experience, please review our shipping and delivery guidelines below:
1. Order Processing Time:
- Orders are typically processed within 1-2 business days. Custom or made-to-order items may require additional processing time, which will be clearly noted on the product page.
2. Domestic Shipping:
- We offer various shipping options for domestic orders, including standard and expedited services. Shipping costs and delivery times vary based on the shipping method chosen and the delivery location.
3. International Shipping:
- International orders are welcome! Shipping costs and delivery times vary depending on the destination country. Please be aware that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
4. Tracking Your Order:
- Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your shipment's progress.
5. Delivery Times:
- Delivery times are estimates and commence from the date of shipping, rather than the date of order. While we strive to ensure timely delivery, factors such as carrier delays, customs clearance, and weather conditions may impact delivery times.
6. Shipping Address Accuracy:
- Please ensure your shipping address is correct at the time of order. We are not responsible for orders shipped to incorrect addresses provided by the customer. Additional charges may apply for address changes after an order has been shipped.
7. Receiving Your Order:
- Upon delivery, please inspect your package for any damage or tampering before signing for receipt. If there is a problem with your order, contact our customer service team immediately for assistance.
8. Missed Deliveries:
- If you are not available to receive your delivery, the carrier may leave a notice with further instructions on how to retrieve your package. Unclaimed or undeliverable orders may be returned to us and could incur additional shipping and handling fees for redelivery.
9. Returns and Exchanges:
- Please refer to our Returns and Exchanges policy for information on how to return an unwanted item or exchange a product.
For any additional questions or concerns about shipping and delivery, please contact our customer service team. We're here to help ensure your shopping experience is as smooth and satisfying as possible.
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